Terms of Use


All content on this site is the property of Boehringer Ingelheim Ltd and is protected by copyright. Permission to use documents (such as press releases, datasheets and FAQs) from this website is granted for informational, media and non-commercial or personal use only (except for any third-party-owned content which has been identified as such). We cannot guarantee that you have any right to use third-party-owned Content which may be available on this Website and you must obtain permission from the third-party owner before using or downloading such Content. Content which is copyright protected may not be changed, nor may any author attribution notice or copyright notice appearing on such content be altered without first obtaining the appropriate consents. Use for any other purpose is expressly prohibited, and may result in personal liability. Violations will be subject to legal action.

Permission given above does not include the use of the design, “look and feel” or layout of the boehringer-ingelheim.co.uk website or any other site owned, operated, licensed or controlled by one of the companies of the Boehringer Ingelheim group. Elements of these websites are protected by copyright, trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No trademark, trade dress, logo, graphic, sound or image from any Boehringer Ingelheim website may be copied or retransmitted unless expressly permitted by the specific Boehringer Ingelheim Company that owns these rights.


All reasonable efforts have been made to include accurate and up-to-date information on this website. However, Boehringer Ingelheim Ltd (UK) and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics published on this site for any purpose. All such documents and related graphics are provided “as is” without warranty of any kind. Boehringer Ingelheim Ltd (UK) and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of satisfactory quality, fitness for a particular purpose, title and non-infringement. All access and use of and the content thereof is at the own risk of the user. In no event shall Boehringer Ingelheim Ltd UK and/or its respective suppliers be liable for any direct, special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of information available from this site. (This provision shall not apply to liability for death or personal injury caused by negligence.)

Documents on pharmaceutical products are not intended to be used as an alternative to consulting with a health care professional or other qualified professional. If you require advice on a specific health problem please contact health care professionals.

The documents and related graphics published on this server could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Boehringer Ingelheim Ltd (UK) and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time.

It is impossible to regulate downloads from this website and possible viruses which they may contain. Boehringer Ingelheim Ltd (UK) does not accept liability for any virus infection or resulting problems which may arise from the use of this website.

Notices regarding software, documents and services available on this website

In no event shall Boehringer Ingelheim Ltd (UK) and/or its respective suppliers be liable for any direct, special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from this site. (This provision shall not apply to liability for death or personal injury caused by negligence)

Links to third party sites

The links in this area will let you leave the Boehringer Ingelheim Ltd (UK) site. The linked sites are not under the control of Boehringer Ingelheim Ltd UK and Boehringer Ingelheim Ltd (UK) is not responsible for the contents of any linked site or any link contained in a linked site or, any reliance placed on or liability relating to such contents or any changes or updates to such sites. Neither is Boehringer Ingelheim Ltd (UK) responsible for webcasting or any other form of transmission received from any linked site. These links are provided to you only as a convenience, and the inclusion of any link does not imply endorsement by Boehringer Ingelheim Ltd (UK) of the site.

Copyright notice

Copyright © 2002 Boehringer Ingelheim Ltd (UK). All rights reserved.

Trademark notice

The tradenames of Boehringer Ingelheim products referenced herein, whether or not appearing in bold characters or with the trademark symbol ®, are trademarks of entities of the Boehringer Ingelheim Group. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The use of these trademarks, except as permitted herein, is expressly prohibited and may be in violation of law.

The products discussed herein may have different tradenames, different labelling, product presentation and strength in different countries. Please contact our local affiliate in case clarification is requested.

Queries and Feedback

Queries and other feedback addressed to Boehringer Ingelheim Ltd (UK) through this website should not contain questions on personal health matters or on specific prescription-only products but should be addressed to a health care professional. Should any user of this website respond with information including feedback data, such as questions, comments, suggestions, or the like regarding the content of the website or any documents obtained through it, such information shall be deemed to be non-confidential and Boehringer Ingelheim Ltd (UK) shall have no obligation of any kind with respect to such information (except to the extent that it is personal data) and shall be free to reproduce, use, disclose, and distribute this information to others and all users, by submitting a response or query, will be deemed to have consented to such use etc.

Your usage of this website may be recorded. Boehringer Ingelheim Ltd UK shall be free to use this information for statistical evaluations, to ensure an undisrupted service and to improve our websites. By accessing this website, you will be consenting to this policy and use.

Privacy Policy

Boehringer is committed to protecting your privacy. The policies and procedures we have in place are to protect the integrity and confidentiality of your personal information, to comply with the Data Protection Act 1998 and other UK and EU regulations. Boehringer is registered as a Data Controller with the Information Commissioner's Office, registration number Z709120X. This Privacy Policy explains how Boehringer collects, processes and uses your personal information.

An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider. Web servers automatically identify your computer by the IP address assigned to it during your session online. Boehringer or third party companies acting on our behalf may collect information about your computer, including whereavailable IP addresses, operating system and browser type, for the purposes of systems administration and to audit the use of our Website. We do not link a user's IP address to personally identifiable information of that user, which means each user's session will be logged, but the user remains anonymous to us. However, IP addresses may be used to identify users of our website when we feel it is necessary to enforce compliance with our terms of use, or to protect our service, Website or other users.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. Boehringer Ingelheim Ltd (UK) may use cookies to collect and store information about a user's preferences, enabling us to track and target the interests of our site users. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block cookies (including essential cookies) you may not be able to access all or parts of our website. To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

How does Boehringer use personal information?

Collection and use

In order to provide you with the services you want, Boehringer collects your personal data when (i) you pass personal or sensitive personal data to us for the provision of services Boehringer undertakes on your behalf or, (ii) you self-register your details online with Boehringer, or (iii) you provide us your details in relation to a prize promotion or via feedback, or (iv) your details are passed to us from another Boehringer group company for the provision of your service(s).

With Your Consent

Wherever possible, personal data will not be obtained, held, used or disclosed unless the individual has given consent. The organisation understands "consent" to mean that you have been fully informed of the intended processing and has signified their agreement, whilst being in a fit state of mind to do so and without pressure being exerted upon you. Consent obtained under duress or on the basis of misleading information will not be a valid basis for processing. Consent will not be inferred from non-response to a communication.

What is Personal Data?

Within the Data Protection Act 1998, Personal Data is defined as data that relates to a living individual who can be identified:

a. From those data, or b. From those data and other information which is in the possession of, or likely to come into the possession of, the data controller, and includes any expression of opinion about the individual, and any indication of the intentions of the data controller or any other person in respect of the individual.

Why does Boehringer need to collect and store personal data?

Boehringer collects and stores personal data for the following purposes: Staff Administration; Advertising; Marketing & Public Relations; Accounts & Records, and; Consultancy and Advisory Services. In any event we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. Further information can be found concerning Boehringer’s registrations with the Information Commissioner’s website. We will only ever pass your personal data between Boehringer group companies for the purposes of providing the services specified.

How does Boehringer use information?

Boehringer will process, collect, store and use the information you provide in a manner that is compatible with the Data Protection Act. We will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary. In some instances the law sets the length of time information has to be kept, but in most cases Boehringer will use its discretion to ensure that we do not keep records outside our business requirements.

How we use information held about you.

We will not use your data for marketing purposes or for any purposes other than the specific purposes listed below. We may use your data:

a) To contact you to ask you to complete surveys or to carry out market research into medical conditions, and the usefulness of the health information and the services that we provide, althoughyou do not have to respond to them;

b) To ensure that content from our website is presented in the most effective manner for you and for your computer;

c) To allow you to participate in interactive features of our service (if any), when you choose to do so; and/or

d) To inform you when updates to the website are made available.

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure. 

You may at any time revoke your consent to the terms of this privacy policy and your use of our website. In such circumstances you must notify your local Boehringer Ingelheim representative. On receipt of such a request, your details or that of the person you represent will be deleted as soon as reasonably practicable.

Where do we store your personal data?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet ourcosts in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Boehringer Ingelheim Ltd, Vetmedica, Bracknell, Berkshire, RG12 8YS, UK. Email: vetmedica.uk@boehringer-ingelheim.com.